PUBLIC TRANSPORT PERFORMANCE INDEX
As the inspiration to increase the ridership of public transport in Klang Valley to 40% by 2030 is require feedback from the users. It should be easy to understand to enable a quick identification of what is being measured and how it is being measured; practical with appropriate scales; consistent and maintains meaning over time; and clear on the objectives.
The ideas are to get insight perception of public transport users not only Klang Valley, however include each states in Malaysia. The implementation of this idea then contributes to create balance development through all cities in Malaysia.
Link to survey
🔅 Bahasa Melayu